| Branch: 1.CRM |
Feature: Teams |
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| Description:This feature is designed to show teams' information and assign employees to certain call center teams and manage them. |
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| Branch: 1.CRM |
Feature: Reports |
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| Description:This feature is designed to help you get a better handle on customer relationship management.
CRM report tools make it possible for business leaders and other decision-makers to quickly and easily access the information they need. |
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| Branch: 1.CRM |
Feature: Reports | Relationship |
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| Description:This feature is created to track and analyze every interaction of your company with other companies. The highlighted companies are the companies which your company has made sales with. |
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| Branch: 1.CRM |
Feature: Call Center | Assign Team & Target |
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| Description:This feature is designed to assign Call Center Teams (Employees) and Targets (Contacts) to the created campaigns. The Teams will then call in their respective language the Targets for the corresponding campaigns. |
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| Branch: 1.CRM |
Feature: Call Center | Manage Fixed Answers |
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| Description:This feature is designed to create fixed answers in order to make the process of questionary creation faster and easier. |
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| Branch: 1.CRM |
Feature: Call Center | Campaigns |
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| Description:There is the list of existing campaigns with the language, start date and status. |
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| Branch: 1.CRM |
Feature: Companies and Contacts | My Contacts |
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| Description:This feature provides an alphabetical list of all contacts in your application. It will be easy to add, edit, delete the contact. If you click on the contact, you can directly access the information of the contact and their company. |
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| Branch: 1.CRM |
Feature: Companies and Contacts | My Companies |
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| Description:This feature lists all of companies and will allow you to manage them in your application in the quickest way. |
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| Branch: 1.CRM |
Feature: Target Segments |
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| Description:This feature is designed to create segments or group of personal contacts.
These segments will then be used to send in group newsletters, create a task, assign an employee to the team, follow up the sales process realized with them, and anything else that you wish to track. |
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| Branch: 4.Project |
Feature: Calendar |
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| Description:This feature displays all assigned Tasks and task Reports associated with selected Project. You can customize reports/tasks list filtering it by your interest period of time with Month and Year drop-down lists |
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