List of the AtemisCloud 510 features
The chart showing Series 1 series.
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Branch: 1.CRM Feature: Additional Activity AtemisCloud | 1.CRM | Additional Activity
Description:This tab store all the customer's activities and actions you have done in the past including the projects, tasks, reports, etc.

Branch: 1.CRM Feature: Calendar AtemisCloud | 1.CRM | Calendar
Description:This feature allows multiple users to VIEW not only working hour/day but also all details about the projects, group, and departments they are into it. Moreover, it allows mixing the employees calendar to the project calendar. ASSIGN tasks for each employee and MONITOR the working process. WRITE their own reports on the executed work to EVALUATE the task completion.

Branch: 1.CRM Feature: Call Center | Assign Team & Target AtemisCloud | 1.CRM | Call Center | Assign Team & Target
Description:This feature is designed to assign Call Center Teams (Employees) and Targets (Contacts) to the created campaigns. The Teams will then call in their respective language the Targets for the corresponding campaigns.

Branch: 1.CRM Feature: Call Center | Call History AtemisCloud | 1.CRM | Call Center | Call History
Description:This feature is a dashboard which shows you every information about calls that your employees have made in the period of time. Time can be chosen from year or month or week which change all the graph above ( number of calls and calls contribution of each employee). There is also a table below for detail information of each call which contains Date, Employee's name, Contact, Status, Duration. You can also use the search field to find a call's detail much easier.

Branch: 1.CRM Feature: Call Center | Call Panel AtemisCloud | 1.CRM | Call Center | Call Panel
Description:This feature will help you know how many companies did you call, how long since you last contacted them and whom did we contact in every predefined target segment.

Branch: 1.CRM Feature: Call Center | Campaigns AtemisCloud | 1.CRM | Call Center | Campaigns
Description:There is the list of existing campaigns with the language, start date and status.

Branch: 1.CRM Feature: Call Center | Contact by Contact AtemisCloud | 1.CRM | Call Center | Contact by Contact
Description:You can also conduct the survey Contact by Contact. It shows you all the contacts data and information with the questionnaire to fill. You can then create a report, a task, a meeting for one of your sales rep, and send an email straight after the call to the contact.

Branch: 1.CRM Feature: Call Center | Fill In| Fill In By Contact AtemisCloud | 1.CRM | Call Center | Fill In| Fill In By Contact
Description:In this feature, you can also conduct the survey in Fillin by Contact form

Branch: 1.CRM Feature: Call Center | Fillin Campaigns AtemisCloud | 1.CRM | Call Center | Fillin Campaigns
Description:This feature allows you to access to your campaigns, call the contacts and fill in their answers. 2 filling are available 1/Contact by contact: You get access to the full detail of the contact, and have access to several actions: Create a meeting for a sales person, edit the details of the contact, send an email to the contact,... 2/ List of contacts: By clicking on one contact, the questionnaire is displayed. Read the question and fill the answers. At the end of the questionnaire, the current contact will be underlined in red and the next contact will be available to be called. When you installed the CTI features (PBX or VOIP), the calls are executed automatically by clicking on one contact. By finishing one questionnaire, the next contact will be called by the system.

Branch: 1.CRM Feature: Call Center | Fixed Answer Groups AtemisCloud | 1.CRM | Call Center | Fixed Answer Groups
Description:This feature is designed to create a list of fixed answers to be used in the questions: Such as List of feedback, List of colors, List of nationality,... The answers of these lists are then combined into the Call Center reports and stats.

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