What is CRM? Is CRM really necessary for your businesses? 11/8/2016 Chien Dang 323 (Unknown Branch), (Unknown Branch), (Unknown Branch) Customers are the most vital factor in determining the success and longevity of any business. How well you manage your customer relationships will ultimately decide your business’s future. This is where Customer Relationship Management (CRM) comes in—a system designed to streamline interactions, manage customer data, and build stronger relationships. But what exactly is CRM, and why is it so important?
Revolutionize your email strategy. Personalized campaigns that work 11/1/2016 Ha Pham 237 By 2018, the average professional is expected to receive 97 business-related emails daily. That's a lot— and it's likely to increase. Despite this volume, email remains an effective channel for companies to communicate and market their products. Proof of this is the prevalence of weekly or monthly newsletters sent to loyal customers. However, sending an email doesn't guarantee it will be read; it merely means your marketing team has invested time in its creation. This raises key questions: Is this time well spent? How can you boost the return on investment for these efforts?
Organizing a schedule. Make it easier for your employees 10/7/2016 Ha Pham 237 Atemis has created a module “Tasks Management”. For each task you assign to your employees, they receive an email. Thus, they are kept updated regularly of their work. All the tasks are gathered on one list available on the ERP. Yet the asset of this module is: for each task a priority and a deadline are indicated. Hence, your employees know what is urgent and what can be done later. Their schedules are easier to organize. Besides, as soon as they finish...
Era of dashboards and indicators 9/27/2016 Ha Pham 237 To survive and prosper in today's economic times, companies can no longer manage using financial measures alone. Businesses have to track non-financial measures such as speed of response and product quality; externally focused measures, such as customer satisfaction and brand preference; and forward looking measures, such as employee satisfaction, retention and succession planning.
Send an efficient emailing campaign 9/13/2016 Ha Pham 237 "Information at the source of action" is the slogan of Atemis since 1998. It's natural to analyse metrics and compare data to others. Benchmarks give you a reference for how well you're doing -- and indications on how to improve. In marketing and thanks to internet, benchmarks are much easier to get. To see how many social media followers another company has, just visit their profiles. To see how their overall marketing is performing, plug their URL into Marketing Grader and compare their score to yours. To see their most popular blog posts, easily find the information on BuzzSumo.
A brief history of CRM 9/6/2016 Ha Pham 237 We are living in an incredible world. A lot of great things are created and the number of inventions will never stop.Thanks to that we have a modern and confortable life. But have you ever wondered how things were invented? Everything happened for a reason. So did CRM. To understand its revolution, we decided to take a closer look at the history and milestones of its development. CRM is implied for...
7 Business Clouds in AtemisCloud - 1 - CRM 8/25/2016 Ha Pham 237 (Unknown Branch) In 1998, Benoit Barrier envisioned making business management software accessible to all. Leveraging the rise of the internet, he foresaw a future where SMEs could benefit from fully web-based CRM and ERP solutions typically reserved for large corporations. These solutions would be more affordable and faster to implement. With his first engineering team, Atemis launched a cloud-based business management solution in Europe, enabling companies to operate seamlessly from anywhere, at any time, while connecting all their departments.
Manage your business activity on several sites 8/23/2016 Ha Pham 237 Located in Hanoi and HCMC, the French Chamber of Commerce and Industry in Vietnam - CCIFV – regularly shared their documents and information in order to appear as a unique and same institution. The major issue they faced constantly is: how can they share and communicate in a fast and efficient way? AtemisCloud provide CCIFV a complete CRM solution for...
Automatize your prospection with AtemisCloud and Facebook leads generation 8/22/2016 Ha Pham 237 AtemisCloud has a great MarketAutomation feature to increase your sales and reduce your time to market. Thanks to the new #AtemisCloud Facebook connector, our customers get all theirs FB leads filled automatically into their CRM (in blue). Then the workflow module emails itself a presentation to each contact (in brown) A call task is created to the dedicated sales person and mesured (in green). The real opportunities are defined (in purple).
Work from home. How to build a small international company. 8/20/2016 Ha Pham 237 According to the US Bureau of Labor, homeworking become more and more famous. Between 2003 and 2015, the share of workers doing a part or all their work from home increase from 19 percent to 24 percent. Atemis is following this trend. The benefits from homeworking are nowadays well-known. First, you save money and time. You don’t waste time being blocked in traffic jam and have no spending in cars or gas. Second, studies affirm...
Catalyse the revenue growth and cost reduction for SME X 7/10/2023 Julie Nguyen CRM, Marketing, Administration, Projects, Finance, HR, BackOffice Catalyse the revenue growth and cost reduction for SME Small and medium-sized enterprises (SMEs) are the backbone of many economies, contributing significantly to job creation and economic growth. However, SMEs often face unique challenges in a competitive business landscape, such as limited resources, tight budgets, and the need to do more with less. In this context, AtemisCloud emerges as a powerful tool that can provide SMEs with a much-needed leverage effect, enabling them to boost their revenues while simultaneously reducing costs. Integration is Key One of the primary challenges for SMEs is the fragmentation of their business operations. They often rely on a multitude of software applications for various functions like customer relationship management (CRM), enterprise resource planning (ERP), human resources management (HRM), project management, and more. Managing and integrating these disparate systems can be complex, time-consuming, and expensive. AtemisCloud offers a comprehensive solution by integrating these diverse functions into a single, unified platform. This integration streamlines business processes, eliminates data silos, and enhances the flow of information across departments. The result is increased operational efficiency, faster decision-making, and improved customer service. Boosting Revenue Through Enhanced Customer Management For SMEs, nurturing and expanding customer relationships are paramount to revenue growth. AtemisCloud's CRM functionality empowers businesses to manage leads, track sales opportunities, and deliver exceptional customer experiences. Lead Management: AtemisCloud's CRM allows SMEs to capture, categorize, and nurture leads efficiently. Automated lead scoring and tracking ensure that sales teams can focus on the most promising prospects, leading to increased conversion rates. Sales Automation: With AtemisCloud, sales teams can automate repetitive tasks, such as email follow-ups and appointment scheduling. This frees up valuable time for more strategic activities like building client relationships and closing deals. Customer Service: Providing top-notch customer service is crucial for retaining existing customers and winning new ones. AtemisCloud's CRM enables SMEs to track and resolve customer inquiries promptly, leading to higher customer satisfaction and loyalty. Cost Reduction through Streamlined Operations Cost management is equally critical for SMEs. AtemisCloud helps SMEs optimize their operations and reduce unnecessary expenses. Centralized Data: With all data in one place, AtemisCloud reduces the need for multiple software subscriptions and the associated costs. This eliminates redundancy and simplifies license management. Automation: AtemisCloud's automation features help SMEs reduce manual labor and the risk of errors. Automated workflows can handle routine tasks, from data entry to invoice processing, freeing up employees to focus on more valuable activities. Scalability: As SMEs grow, their software needs may change. AtemisCloud's scalability means that businesses can add or remove features as needed, avoiding the need to invest in additional software or infrastructure. Conclusion AtemisCloud offers SMEs a game-changing advantage by integrating essential business functions, streamlining operations, and enhancing customer management. This powerful SaaS platform not only boosts revenues by improving customer relationships but also reduces costs through efficient operations. As SMEs continue to face intense competition and resource constraints, AtemisCloud stands out as a valuable partner, enabling them to thrive and succeed in today's dynamic business environment. By embracing AtemisCloud, SMEs can unlock their full potential and achieve sustainable growth. < Back